The Reductio of Bureaucracy: Totalitarian Dictatorship

The continued expansion of bureaucratic management leads ultimately to totalitarian dictatorship.

Viktor Frankl, a Holocaust survivor, describes this termination point:

The emaciated bodies of the sick were thrown on two-wheeled carts which were drawn by prisoners for many miles, often through snowstorms, to the next camp. If one of the sick men had died before the cart left, he was thrown on anyway—the list had to be correct! The list was the only thing that mattered. A man counted only because he had a prison number. One literally became a number: dead or alive—that was unimportant; the life of a “number” was completely irrelevant.*

In several previous posts I have used the following words to represent the generally acknowledged mindset of a bureaucrat (1, 2): “Rules are rules, fella. I don’t make ‘em. I just enforce ‘em.”

Rules, lists, and paperwork. This is bureaucracy.

As Ludwig von Mises has taught us, bureaucracy is not a large, hierarchically structured organization, whether of big government or big business. It is the government’s method of managing its affairs, which means it is the “peaceful” method of managing coercion. Laws of the land, a budget for each bureau, and regulatory rules dictate to citizens what they can and cannot do. Disobedience brings punishment. The method is top-down; the higher authority must be obeyed.**

Business management is bottom-up, deriving its legitimacy from customer satisfaction, the only means in a free market of earning profits. Policies, not rules, are guidelines informing everyone in the company, from president to stock clerk, how to function in order to achieve optimal customer satisfaction and therefore optimal profits.

If a large, hierarchically structured business today seems bureaucratic, in the sense of being inefficient and insensitive to customers, look for the government’s demands for compliance to laws and rules. Compliance means obedience to a higher power, which consequently deflects attention from customer needs and wants. This is what makes businesses in a mixed economy take on the “rules are rules” mentality.

So why the bureaucratic indifference to people? Paperwork is the only yardstick bureaucracy has to measure its “success.” Laws and rules are commands that compel citizens to obey, and citizens usually do obey to avoid punishment. Paperwork records the compliance—but it must be correct.

The objective yardstick of a business is its bottom line, profits, which means it is successfully meeting its customer’s needs and wants.

A bureaucratic society is a rule-bound society. Freedom and creativity are not valued. (Creativity, after all, means breaking rules.) The more bureaucratic the society, the more rule-bound it will become. The socialist state, therefore, is a society dominated almost entirely by laws and rules. The more laws and rules, the more total the regulation of human affairs, the less value it places on its citizens’ lives.

Total bureaucracy—the totalitarian socialist state—is dictatorship by excessive law. This describes Nazi Germany during World War II, as well as the USSR and many similar regimes in the twentieth century.

The list has to be correct because all paperwork has to be correct. William Shirer made this clear in The Rise and Fall of the Third Reich, when he described gangs of German secretaries dutifully typing orders to send Jewish people to their deaths.

Even a few members of Kerensky’s provisional Russian government, who were discovered by illiterate Bolshevik revolutionaries during the 1917 October Revolution, were compelled to write their own arrest papers. The paperwork had to be correct!

In a bureaucratic society, thought is neither required nor appreciated, only compliance. Thus, paperwork has to be correct for the lower-ranked official to avoid punishment and for the higher to justify his or her actions, by reference to a law or rule.

Concern for the person behind a bureaucratic number is minimal or non-existent. Just ask students at state-run universities what it is like to be a number on a roster. (And the rosters do have to be correct!)

Message for advocates of a free society? The fewer laws and rules, the better. Indeed, a strong argument has been made that we could easily do without legislature-made, statutory law by replacing it with common law.

Central planning requires centralized law-making, that is, deliberative assemblies (legislatures) and regulatory agencies to write and pass thousands of pages of laws and rules, all of which are subject to ossification, officious manipulation, and arbitrary application. This gives us the nefarious rule by men under a pretext of rule by law.***

Common law is decentralized and requires conceptual thinking by each citizen and judge to resolve specific disputes with reference to principles. Justice evolves and improves on a case by case basis, as wealth and well-being do in the decentralized free market.

Conceptual thinking requires the discovery and understanding of universal principles that can be applied to many concrete instances. Common law, therefore, is general and guided by rights, such as the requirement to prove intent in criminal cases, but it is constrained by precedent and usually confined to specific parties. Change in common law occurs slowly and deliberately.

Legislature-made laws and rules, in contrast, aside from their flagrant violations of individual rights, are at the same time concrete and sweeping, such as a ban on smoking in all public places and within twenty feet of a building. And because legislature-made law is made, not discovered, change occurs quickly and frequently, thus leading to a continual increase of laws and rules—and paperwork.

Thinking in principles and independent judgment are prerequisites for building and sustaining a free society. When our minds are driven to focus on lists and paperwork that must be accurate, conceptual thinking becomes difficult, though not impossible. For many, however, in bureaucratic situations, morality—honesty, integrity, courage, dignity . . . and human decency—go out the window.

The list has to be correct.

For more on the relationship between bureaucracy, socialism, and dictatorship, see Mises’ 1944 book Bureaucracy. Here is his one-paragraph summary and conclusion (p. 125):

The champions of socialism call themselves progressives, but they recommend a system which is characterized by rigid observance of routine and by a resistance to every kind of improvement. They call themselves liberals, but they are intent upon abolishing liberty. They call themselves democrats, but they yearn for dictatorship. They call themselves revolutionaries, but they want to make the government omnipotent. They promise the blessings of the Garden of Eden, but they plan to transform the world into a gigantic post office. Every man but one a subordinate clerk in a bureau, what an alluring utopia! What a noble cause to fight for!

Bureaucracy is not a benign institution.


* Man’s Search for Meaning (pp. 52-53). In this work, Frankl, an Austrian psychiatrist, describes his experiences in the concentration camps and his struggles to survive.

** “Peaceful” is in scare quotes because any expansion of laws and rules beyond retaliatory force to protect individual rights, through administration of the police, military, and legal system, is a violation of rights and therefore becomes a declaration of war on citizens. The overt use of guns is not usually required in many bureaucratic systems, because of citizen compliance, but the guns nonetheless are there in the background.

*** “Show me the man and I’ll find you the crime,” said Stalin’s chief of secret police. See this post (pp. 280-83) where I discuss similarities between criminal and bureaucratic personalities.

Cross posted at the Foundation for Economic Education. 

On Killing Creativity

To create something means to come up with something new, to rearrange existing objects or ideas and put them into a form that has not been done before. Everyone is creative because learning is the process of acquiring new knowledge, values, and skills by rearranging what we already have in our minds and integrating that content with what we are acquiring. When we learn, we craft new concepts, principles, values, and skills.

How creative each of us is varies and the process can be, and often is, stunted and destroyed. Some cultures are known to be more creative than others. For example, the Japanese education system produces students who score higher on standardized tests than Americans, yet American students and American culture are said to be more creative. How has this come about?

Ken Robinson, in a 2006 TED talk and, later, in his book The Element argues admirably that creativity should be just as important an objective of education as literacy and that our current one-size-fits-all system destroys it. This is the progressive idea of focusing on and stimulating the individual’s interests and therefore the individual’s imagination and inventiveness. It is this progressive influence in education and, no doubt, the overall non-authoritarian atmosphere of American culture that has allowed Americans to be more creative.

Robinson, however, like the progressives, erroneously clings to the government as supplier of education and blames the rise of  “one-size-fits-all” on the so-called factory model. Yet, it is precisely the government and all forms of authoritarian control that arrest and prevent imaginative thinking.

Government bureaucracy, using government guns as its means of control, only knows one-size-fits-all. In education, that calls for a core curriculum and both types of grading: evaluation and age-sequencing. Catering to needs and wants is something governments cannot do, or do very well.

As discussed in last month’s post, any type of physical force, trauma, neglect, or emotional abuse, severely hampers the development of self-esteem and independence. Without high degrees of these traits, children and adults become fearful of risk-taking experimentation—that is, they fear making mistakes that might be disapproved of and vilified by those who have been forcing, traumatizing, neglecting, or emotionally abusing them.

It was progressive educator Maria Montessori who realized that choice was crucial in the development of self-esteem and independence Her method of education, as a result, allows a maximum of choice in a structured environment. Montessori children who move on to more traditional schooling are known for their confidence and creativity.

Freedom to choose, which means freedom to make mistakes without fear of criticism or denigration, is the key to encouraging original thinking. Dictating to children—whether by parents, teachers, coaches, tiger moms, or stage moms—what the children must think and do is nearly as stunting and destructive as hitting or beating them.

In organized youth sports, the fear of making mistakes and lack of creativity and imagination has been pointed out by former National Hockey League star Wayne Gretzky. Lamenting today’s excessive control and domination by adults, Gretzky finds the origin of hockey creativity on the adult-less pond of yesteryear. In the current environment, he says, if kids are sent to the ice to play a scrimmage, the first thing a child will ask is, “What position do you want me to play?” The pond, Gretzky’s point being, as was the sandlot in the earlier days of baseball, was what taught kids how to make their own decisions. Today, they must bow to the dictates of the adults in charge, lest they be criticized for going against a coach’s system. The quality of play becomes cautious and mediocre, and often not fun.

The killing of creativity can be subtle and performed by apparently well-meaning adults. The premise of demanding obedience to authority can be expressed quietly and without obviously abusive techniques. It stems from the denial of choice. A parent, teacher, or coach who criticizes a child’s mistake and singles the child out as an example to others is demanding obedience to authority. The message to children under such a leader’s watch is that cautiousness, not imagination and creativity, is the path to the adult’s approval.

The well-meaning adult thinks that such criticism is what teaching is all about. But allowing mistakes and, as Montessori demonstrated, saving the correction for another time when a new teaching moment arises, are what build the foundation of creativity: namely confidence, self-esteem, and independence.

All forms of demands for obedience to authority, whether physical or mental, blatant or subtle, must be rejected.